Job Description

As a Quality Engineer will be responsible for facilitating DoA escalation from CS and distribute the root cause analysis to inspector like manufacturing department or designer.


Not only facilitate the meeting, but also make status tracking report like CT(cycle time) to drive stakeholder to on time deliver/respond the request.


Dead on Arrival (DoA) and early failure of customer spare parts are the most undesired forms of non-quality as perceived by our customers.


To gain customer trust, we must come out a comprehensive 8D in time to avoid repeat failures.

  • • Preview CS escalation report before intake meeting.
  • • Facilitate the intake meeting and assign RCA owner.
  • • Follow up the RCA status on stakeholders.
  • • Summarize DoA KPI, like DoA rate and cycle time from spotfile and AIR system.
  • • Communicate with VHV & SJ for DOA process & system request.
  • • Come out the month...

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