Sr. Support Analyst (Firewall)

Technical & Behavioral Competencies

Mandatory:

- At least 5 years in a Firewall environment is mandatory

- Firewall rules implementation

- Firewall policy optimization

- Incident resolution experience

- Palo Alto or Fortinet experience

- Experience with Service Now (IT Service Management module)

- MS Excel (Automatic reporting: VBA, Python)

Specific Qualifications:

- Proven experience in Firewall, IPS/IDS, Cloud micro-segmentation

- Ability to follow existing projects, incident and change management processes

- Ability to translate technical issues into non-technical explanations

- Good understanding of risk awareness

- Consciousness about the continuity of services

- Ability to work in an Agile environment

- Ability to learn fast and adopt new technolog...