Statement Representative

Job Description

Job Description

Job Overview
We are seeking a dedicated and detail-oriented Statement Representative to join our team. In this role, you will be responsible for managing client inquiries related to their statements, ensuring a high level of customer service and satisfaction. The ideal candidate will possess excellent communication skills, a strong understanding of office procedures, and the ability to handle cash transactions accurately.

Duties

• Respond to client inquiries regarding statements in a professional and courteous manner.
• Utilize phone etiquette to effectively communicate with clients and address their concerns.
• Perform outbound calling to follow up on client issues or inquiries as needed.
• Maintain accurate records of client interactions and transactions using computerized systems.
• Assist with cash handling duties, ensuring all transactions are proce...