Supervisor, Sales Executive

The Sales Executive Supervisor oversees the performance of sales associates, ensuring targets are met, customer service standards are upheld, and promotional activities are executed effectively. They play a key role in motivating the team, analyzing sales trends, and implementing strategies to maximize profitability.

Key Responsibilities

• Supervise daily sales operations across assigned retail sections.
• Monitor sales targets and implement strategies to achieve or exceed them.
• Analyze sales reports and recommend improvements.
• Train, coach, and motivate sales associates to deliver excellent customer service.
• Schedule shifts, assign tasks, and evaluate staff performance.
• Provide feedback and corrective actions when necessary.
• Ensure staff assist customers effectively, providing product knowledge and recommendations.
• Handle escalated customer concerns and complaints.
• Promote loyalty programs a...