Support Analyst

Job Overview

You are a problem-solver that takes on any challenge. You have a curiosity to learn how things work, and excellent written and verbal communication skills to help others understand your discoveries. While you thrive in a fast-paced, innovative environment, you provide great customer service and make every interaction a positive, personalized experience. If it does, you may be our next Client Support Analyst. As a Client Support Analyst with the MRI Software Client Support team, you will analyze complex software issues, engage with our worldwide client base, and deliver an exceptional customer experience every day. You will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and issues by listening to, empathizing with, and troubleshooting on behalf of our clients to meet their needs and maintain a consistent, professional experience.

Skills & ...