Support Coordinator-Administrator

Hearts & Minds – North Shore, North Island

Support Coordinator-Administrator

Are you an admin superstar with a genuine passion for people and community wellbeing? Hearts & Minds NZ is looking for someone who brings both exceptional organisational ability and real warmth to every interaction.

This frontline role sits at the heart of our organization — you'll be one of the first points of contact for clients navigating mental health and wellbeing services, keeping our operations running smoothly while making every person feel genuinely supported from day one.

About the Role – Fixed Term 9 months (with potential for extension into a permanent role)

• Frontline reception and client engagement (in-person, phone, email)
• Triage and screening of new clients entering our Mental Wellbeing Programme
• Managing counselling bookings, waitlists, payment records, and Zoom links
• Accurate client data management in our Zoh...