Support Engineer

Job Description

About the Role

We're looking for an IT Support Engineer to join our technology team and provide exceptional support across a diverse technology environment. You'll be responsible for resolving technical issues, managing service requests, supporting users, and helping maintain secure, reliable IT systems.

This is a hands-on role offering exposure to modern cloud platforms, workplace technologies, and infrastructure, with opportunities to grow your technical expertise.

Key Responsibilities

• Provide technical support across desktop, mobile, and cloud environments.

• Troubleshoot hardware, software, networking, and access issues.

• Manage service requests, incidents, and system changes.

• Support identity and access management, email, and collaboration platforms.

• Maintain and improve IT processes, documentati...