Surveillance Operator

Main Duties and Responsibilities

• Monitor live and recorded surveillance footage to ensure the integrity of gaming operations and compliance with company policies and gaming regulations
• Conduct continuous observation of casino floors, gaming tables, bingo operations, and online/streaming activities to detect irregularities, fraud, cheating, or suspicious behavior
• Operate and maintain surveillance systems, including CCTV cameras, recording equipment, and monitoring software
• Review incidents and flagged activities, document findings accurately, and prepare detailed surveillance reports
• Coordinate with Casino Operations, Security, and Management regarding observed incidents and recommended actions
• Perform routine checks and basic troubleshooting of surveillance equipment to ensure systems are fully operational
• Assist in investigations by retrieving, reviewing, and preserving video evidence when required
...