Job Description
Step into hospitality excellence as a Switchboard Agent at the Kananaskis Mountain Lodge in Alberta. Provide top-tier guest service and manage communications in a stunning mountainous setting.
Located within Autograph by Marriott, this role emphasizes professionalism in answering calls, assisting guests, and managing room assignments. The successful candidate will engage with diverse guest requests and maintain inter-department relationships to enhance guest experiences. This 24-hour operation offers dynamic shifts that will keep your days exciting.
Key Responsibilities:
• Answer internal and external calls professionally
• Deliver courteous guest service at all times
• Promote Lodge amenities and local activities
• Coordinate effectively with hotel departments
• Maintain room assignments and inventory management
Requirements:
• Previous front office experience is an asset
• Degree in Hospitality or Hotel Management preferred
• Strong multitasking abili...
Located within Autograph by Marriott, this role emphasizes professionalism in answering calls, assisting guests, and managing room assignments. The successful candidate will engage with diverse guest requests and maintain inter-department relationships to enhance guest experiences. This 24-hour operation offers dynamic shifts that will keep your days exciting.
Key Responsibilities:
• Answer internal and external calls professionally
• Deliver courteous guest service at all times
• Promote Lodge amenities and local activities
• Coordinate effectively with hotel departments
• Maintain room assignments and inventory management
Requirements:
• Previous front office experience is an asset
• Degree in Hospitality or Hotel Management preferred
• Strong multitasking abili...
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