Job Description

Job description: This role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance.The role works closely with support, and operations teams to ensure stable platform operations. Key Missions
  • Infrastructure & System Operations
    • Designs, implements, and maintains enterprise IT infrastructure including servers, operating systems, virtualization platforms, storage, and network components.
    • Ensures system reliability, performance, and availability through proactive monitoring and capacity planning.
    • Performs system administration and advanced troubleshooting across infrastructure platforms.
  • Incident & Problem Management
    • Acts as Level 3 escalation point for complex incidents and technical issues.
    • Performs root cause analysis and implements permanent fixes or infrastructure improvements.

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