System Support Agent

Company Overview

Lesaka is a leading South African financial technology company. We deliver financial services to consumers (B2C) and merchants (B2B) in Southern Africa through our proprietary banking and payment technologies. We offer banking, lending and insurance products to consumers and cash management solutions, bill payment technologies, value‑added services, business funding and card acquiring solutions to formal and informal retail merchants.

Job Title

System Support Agent

Location

Cape Town

Job Summary

We are looking for a skilled System Support Agent to join our team. The System Support Agent will be the first point of contact for customers seeking technical assistance over the phone, email, or chat. The ideal candidate will have excellent problem‑solving skills and a strong technical background to provide effective support and ensure smooth IT operations.

Key Responsibilities

• Provi...