Job Description

Complete IT services for Edmonton businesses.

We offer Cloud Solutions, Managed IT Services, Backup & Disaster Recovery, Network Assessment, IT Consulting Services, VoIP, PBX Phone Services,

Job Description

  • Provide onsite and remote administration and support for client networks
  • Work with vendors to resolve client technical issues
  • Analyze diagnose and resolve problems with Windows servers, desktops, routers, switches, firewalls and other network equipment
  • Implement a variety of IT projects for clients, including deploying or migrating desktops, servers, etc
  • Train and mentor Tier 1 and Tier 2 technicians
  • Develop and maintain technical documentation
  • On call rotation
  • Maintain up to date time-sheets/ expense reports

Qualifications

  • 5 + years’ experience working in a Managed IT Services environment
  • 5 + years of hands on experience deploying, troubleshooting an...

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