Job Description
Key Responsibilities:
- Lead day-to-day technical operations, service delivery, and escalations
- Manage and mentor the technical team, driving performance and skills development
- Define and enforce technical standards, SOPs, and best-practice architectures
- Oversee infrastructure, cloud, security, patching, monitoring, and backups
- Plan and deliver client projects, upgrades, and cloud transitions
- Ensure SLA adherence, governance, and continuous service improvement
- Support pre-sales, vendor management, and client technical advisory
Job Experience and Skills Required:
- Strong knowledge of web components such as Apache and Tomcat.
- Experience with high-availability and clustering technologies (advantageous).
- Solid understanding of storage technologies, including SAN, multipathing, iSCSI, and LVM.
- Good knowledge of networking concepts and protocols.
- Experience w...
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