Job Description

Key Responsibilities:

  • Lead day-to-day technical operations, service delivery, and escalations
  • Manage and mentor the technical team, driving performance and skills development
  • Define and enforce technical standards, SOPs, and best-practice architectures
  • Oversee infrastructure, cloud, security, patching, monitoring, and backups
  • Plan and deliver client projects, upgrades, and cloud transitions
  • Ensure SLA adherence, governance, and continuous service improvement
  • Support pre-sales, vendor management, and client technical advisory

Job Experience and Skills Required:

  • Strong knowledge of web components such as Apache and Tomcat.
  • Experience with high-availability and clustering technologies (advantageous).
  • Solid understanding of storage technologies, including SAN, multipathing, iSCSI, and LVM.
  • Good knowledge of networking concepts and protocols.
  • Experience w...

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