Team Leader

Dollarama is hiring a full-time, permanent Team Leader for their store in Kitchener, Ontario . This role involves leading and supervising store associates, managing daily store operations, and ensuring excellent customer service standards.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting manager-on-duty tasks: managing breaks, time, and attendance
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Partici...