Job Description
Job Description
Insight Global is looking for a Tech Cafe Support Engineer to work onsite at their client's facility in Phoenix, AZ (3 days/week) and Chandler, AZ (2 days/week).
This person will be performing the following duties:
- Imaging laptops and desktops via PXE boot and SCCM task sequences, ensuring rapid deployment and seamless integration.
- Utilize Lansweeper to maintain inventory, reclaim assets during offboarding, and minimize waste.
- Provide remote support through Bomgar for users across multiple locations, resolving hardware and software issues swiftly.
- Configuring laptops with Microsoft Office, Adobe Creative Cloud, and VPN access for certain user groups.
- Active Directory for computer OUs, security groups, and shared drive access, ensuring proper licensing and permissions.
- VPN access by creating RSA tokens.
- Improve software installation processes by issuing temporary administration codes through access management tools such as A...
Insight Global is looking for a Tech Cafe Support Engineer to work onsite at their client's facility in Phoenix, AZ (3 days/week) and Chandler, AZ (2 days/week).
This person will be performing the following duties:
- Imaging laptops and desktops via PXE boot and SCCM task sequences, ensuring rapid deployment and seamless integration.
- Utilize Lansweeper to maintain inventory, reclaim assets during offboarding, and minimize waste.
- Provide remote support through Bomgar for users across multiple locations, resolving hardware and software issues swiftly.
- Configuring laptops with Microsoft Office, Adobe Creative Cloud, and VPN access for certain user groups.
- Active Directory for computer OUs, security groups, and shared drive access, ensuring proper licensing and permissions.
- VPN access by creating RSA tokens.
- Improve software installation processes by issuing temporary administration codes through access management tools such as A...
Apply for this Position
Ready to join Insight Global? Click the button below to submit your application.
Submit Application