Technical customer support specialist (Madrid)

Around the world, approximately 3,900 Balluff employees work daily on high-quality sensor, identification and image processing solutions, including network technology and software for all automation requirements. That is why, as a globally positioned family business, we always offer you the best conditions. Work with us to ensure our customers' success and let's advance innovations together! We are looking for passionate team players to start as soon as possible as Technical Customer Support Specialist (temporary contract - one year).

Responsibilities

• Support customers in product selections, cross referencing and in case of product release and phase out
• Use Cross-Selling potentials
• Support sales in technical issues
• Advise customers on the phone (technical and commercial) and as an operator on Live Chat
• Perform application tests and document the results
• 1st level qualification of complaints and processing of goodwil...