Job Description

Overview

Provide technical product training for employees, customers and distributors. Maintain training records and course materials within the Learning Management System (LMS). Provide innovative solutions in the creation of training programs and tools according to Werfen and regulatory guidelines. Follow procedures and maintain training records to ensure compliance with the Werfen Quality System.

Responsibilities

Key Accountabilities

  • Demonstrate technical proficiency for all Werfen transfusion products and instruments including operation of instrumentation, hardware, software and assay/reagent systems;
  • Provide technical training on instrument operation, OQ/IQ procedures, troubleshooting, maintenance and corrective maintenance.
  • Assist with the evaluation of skills and review performance of trainees as it relates to their job responsibilities, including field travel if deemed necessary.
  • Develop classroo...

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