Job Description

Job Title: Technical Project Manager
Location: Coppell, Texas (On-Site)

Job Summary: We are seeking a skilled professional to lead the design and implementation of a Center of Excellence for Managed Service Provider excellence within a global technology environment. Our team values proactive leadership and the development of practical solutions to improve service integration and vendor management across the organization.


Responsibilities:

  • Define the purpose, scope, operating model, and governance structure for a new Center of Excellence focused on managed service provider standards and performance.
  • Establish standard council cadence, decision-making processes, and develop core SIAM standards, playbooks, and operating procedures for retained teams and vendors.
  • Design and deliver training programs, onboarding materials, and build a reusable library of templates and reference materials for ongoing team ena...

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