Job Description

Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.

The Technical Services & Complaint Intake Supervisor is responsible for coordinating and executing day-to-day operations of a Complaint Intake/Technical Services Team that supports assigned markets in relation to technical complaint handling and resolution.

The role is responsible for managing the Technical Support team, coaching and developing a team-based culture, driving complaint regulatory compliance, managing change and improvement initiatives. Establishing, communicating and implementing plans to ensure that Abbott global strategic imperatives are achieved in all areas

Responsibilities:

  • Responsible for day-to-day people management of the team; Support employee training, handle interper...

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