Job Description
As Technical Services Manager (TSM) reporting to the Senior Technical Service Manager (STSM), you will work closely with the Operations team to maintain 100% uptime and compliance with customer Service Level Agreements (SLAs). The role is primarily based in the Singapore data centre.
A Snapshot
- Support the STSM with all aspects of data centre operations to achieve 100% uptime.
- Collaborate with a multi‑disciplinary team of managers, technicians, and third‑party vendors to plan, manage, and supervise both planned and reactive maintenance activities.
- Serve as the first point of contact for AirTrunk’s customers for works planning, incident management, and reporting.
Your Day to Day
- Lead planning and coordination of preventive maintenance and repair works, OPEX budgeting, change management, and incident management procedures.
- Coordinate with the Development team to run construction activities and ins...
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