Job Description


Technical Services Representative

Looking for a role where you can combine hands-on technical skills with customer interaction? Trak group is partnering with an award-winning manufacturer in Cincinnati seeking a Technical Services Representative to support product troubleshooting and customer needs in a collaborative, team-driven environment.


Responsibilities:
  • Troubleshoot product issues and support customers with technical solutions

  • Process parts orders via phone and email

  • Maintain and expand product knowledge through ongoing learning

  • Support assembly, repair, and engineering teams as needed

    • Qualifications:
  • Background in mechanical and electrical assembly

  • Electromechanical troubleshooting skills

  • Strong communication skills with a customer-service mindset

  • Ability to work in a fast-paced, team-oriented environment

    • Role Perks: 

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    Job Details

    Location
    Cincinnati, Ohio, United States
    Job Type
    Full-time
    Category
    Information and Record Clerks
    Posted Date
    June 07, 2026
    Deadline
    July 17, 2026