Technical Support Ai Automation

Job Title: Tech Support Executive – API Automation Job Overview SDC Business Solutions is looking for a motivated and detail-oriented Tech Support Executive for API Automation. The candidate will be responsible for assisting clients with API integrations, troubleshooting technical issues, and ensuring smooth automation workflows. Key Responsibilities Provide technical support for API-based applications and automation systems Monitor and troubleshoot API integration issues Assist clients in configuring and using APIs effectively Test APIs using tools like Postman Client Onboarding & Training Coordinate with the development team for issue resolution Maintain reports and technical documentation Ensure timely response and resolution of customer queries Required Skills Basic understanding of APIs and automation Knowledge of REST APIs and JSON Good communication and problem-solving skills Basic technical troubleshooting abilities Ability to work in a team environment Eligibility Graduate / U...