Technical support engineer l2

About Navixy Navixy (by Square GPS) is an Io T platform for fleet, asset, and field operations. We provide the infrastructure and tools that system integrators and developers plug into to build, run, and scale their own tracking and fleet management solutions – without building the underlying technology from scratch. The platform is device-agnostic, working with virtually any GPS tracker or Io T sensor on the market. Today, over 600 customers use Navixy to power solutions for 30,000+ organizations worldwide. Our Mexico City office serves as the hub for the Americas. The Role We're hiring a Technical Support Engineer L2 to join our Americas team in Mexico City, supporting customers across Latin America, the US, and Canada with complex technical challenges beyond standard L1 support. On any given day, that could mean debugging an API integration, troubleshooting a device configuration, tracing a data flow issue end to end, or helping a customer's engineering team become more self-suffici...