Job Description
Job Title: Network Engineer
Job Location: Herndon,VA
Duration: 12 months
Job Description:
• Investigates and resolves trouble tickets that are escalated to Tier II from the NOC. Escalates to Tier III as necessary.
• Determines the criticality of all open “Field Actions” and prioritizes and schedules field technicians for preventive and corrective maintenances at radio sites and Service Delivery Points (SDPs).
• Reviews and evaluates and sometimes provides approvals as necessary to all system maintenance requests.
• Tracks progress of all O&M field maintenance operations and provides to O&M Director on a weekly basis.
• Creates monthly system performance reports to support program meetings.
• Supports system troubleshooting activities.
• Works with other members of the team to gener...
Job Location: Herndon,VA
Duration: 12 months
Job Description:
• Investigates and resolves trouble tickets that are escalated to Tier II from the NOC. Escalates to Tier III as necessary.
• Determines the criticality of all open “Field Actions” and prioritizes and schedules field technicians for preventive and corrective maintenances at radio sites and Service Delivery Points (SDPs).
• Reviews and evaluates and sometimes provides approvals as necessary to all system maintenance requests.
• Tracks progress of all O&M field maintenance operations and provides to O&M Director on a weekly basis.
• Creates monthly system performance reports to support program meetings.
• Supports system troubleshooting activities.
• Works with other members of the team to gener...
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