Job Description
We are completely remote. You choose your favorite spot to work and help customers every day. It’s all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.
We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.
**What will you be doing?**
- Maintain the highest level of quality by resolving issues with the correct info in a timely manner.
- Accurately identify and convert customers for ESET Home Advisors.
- Strive to resolve customer issues with one-chat/one-call resolution.
- Meet and exceed biannual goals set forth by Technical Support Management.
**Requirements**:
- Minimum of high school diploma or equivalent required, post high school education preferred.
- Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Mic...
We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.
**What will you be doing?**
- Maintain the highest level of quality by resolving issues with the correct info in a timely manner.
- Accurately identify and convert customers for ESET Home Advisors.
- Strive to resolve customer issues with one-chat/one-call resolution.
- Meet and exceed biannual goals set forth by Technical Support Management.
**Requirements**:
- Minimum of high school diploma or equivalent required, post high school education preferred.
- Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Mic...
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