Job Description
Advance your career at Beckhoff Automation as a Technical Support Specialist in Burnaby. This position focuses on diagnosing complex automation technology challenges while providing excellent customer support.
As a Technical Support Specialist, you will serve as the primary contact for customer inquiries regarding automation systems. Your role involves diagnosing issues, creating technical quotations, and collaborating closely with Sales and Application Engineering teams. This position is pivotal in ensuring customers receive timely and effective solutions to their technical problems.
Key Responsibilities:
• Act as the primary contact for technical inquiries
• Diagnose and resolve automation system challenges
• Provide support via email, phone, and Teams
• Create technical quotations based on specifications
• Collaborate with Sales and Application Engineering teams
Requirements:
• Bachelor’s degree or diploma in a technical field
• Knowledge of industrial ...
As a Technical Support Specialist, you will serve as the primary contact for customer inquiries regarding automation systems. Your role involves diagnosing issues, creating technical quotations, and collaborating closely with Sales and Application Engineering teams. This position is pivotal in ensuring customers receive timely and effective solutions to their technical problems.
Key Responsibilities:
• Act as the primary contact for technical inquiries
• Diagnose and resolve automation system challenges
• Provide support via email, phone, and Teams
• Create technical quotations based on specifications
• Collaborate with Sales and Application Engineering teams
Requirements:
• Bachelor’s degree or diploma in a technical field
• Knowledge of industrial ...
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