Technical Support Specialist (Automotive)

Position Title:

Technical Support Specialist (Automotive)

Position Type:

Permanent

Start Date:

ASAP

Location:

Madrid, Spain

Job Description:

Our client, a leading automobile manufacturer, is recruiting for a Technical Support Specialist (Automotive) to join their business in Spain.

• The Technical Support Specialist supports the Spanish dealer network by providing day to day technical assistance, ensuring accurate diagnosis, timely issue resolution, and correct application of technical standards.
• Reporting to the Technical & Quality Manager, the role plays a key part in maintaining service quality, supporting warranty accuracy, and feeding field information back to HQ.

Responsibilities:

Dealer Technical Support

• Provide first and second level technical support to dealers via hotline and case management systems. Onsite technical s...