Job Description
Elevate customer experience with Airbus as a Technical Support Specialist focused on the A220 Programme in Mirabel. Be the vital link between technical issues and customer satisfaction.
As a key member of the Technical Help Desk, you will provide essential support to A220 customers, addressing technical inquiries and challenging in-service problems. Your role demands collaboration with various departments to ensure customer needs are met efficiently and effectively, promoting a quality-focused environment. The excitement of working within a 24/7 support structure awaits you.
Key Responsibilities:
• Respond to and resolve customer technical issues
• Coordinate with diverse Customer Support departments
• Assess structural damage and recommend repairs
• Create detailed troubleshooting plans for mechanical systems
• Ensure high standards of communication with customers
Requirements:
• AME Licence M or E or equivalent degree
• 3 to 5 years of aircraft maintenan...
As a key member of the Technical Help Desk, you will provide essential support to A220 customers, addressing technical inquiries and challenging in-service problems. Your role demands collaboration with various departments to ensure customer needs are met efficiently and effectively, promoting a quality-focused environment. The excitement of working within a 24/7 support structure awaits you.
Key Responsibilities:
• Respond to and resolve customer technical issues
• Coordinate with diverse Customer Support departments
• Assess structural damage and recommend repairs
• Create detailed troubleshooting plans for mechanical systems
• Ensure high standards of communication with customers
Requirements:
• AME Licence M or E or equivalent degree
• 3 to 5 years of aircraft maintenan...
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