Technical Support Trainer

Develop and deliver robot operation and maintenance training programs for dealers and customers

Prepare training materials, operation manuals, certification assessments, and related documentation

Conduct technical training sessions and provide operational guidance to users

Organize certification exams and skills assessments to evaluate training effectiveness

Collect training feedback and continuously improve training content and delivery methods

Provide remote and on-site technical support for robotic products and systems

Perform regular maintenance, troubleshooting, and preventive inspections

Diagnose and repair robot hardware issues, including components such as servo motors, reducers, and sensors

Collect and analyze on-site operational data and provide recommendations for product and service improvements

Work closely with internal teams and customers to ensure smooth product operation and customer satisfac...