Job Description

Is this your next challenge as IT Program Management – Tech Resilience & Operations Transformation?


The challenge is to:


  • Lead the planning, execution, and delivery of complex, cross-functional technology initiatives focused on improving TechOps resilience, service quality, and operational maturity across the Group
  • Drive implementation of the Tech Resilience roadmap, ensuring alignment across infrastructure, applications, service management, and business stakeholders
  • Establish and manage program governance, including reporting cadence, stakeholder engagement, and decision-making frameworks across regional and market teams
  • Coordinate multiple workstreams spanning service management (Incident, Problem, Change), monitoring and observability, CMDB/service mapping, and business continuity
  • Identify and manage risks, dependencies, and blockers across teams, ensuring timely resolution and...

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