Job Description
- Ensure that all new employees attend the Hotel Orientation program
- Conduct training needs analysis of the hotel and departments.
- In conjunction with Department Heads, develop departmental on the jobtraining schedules that meet departmental operating objectives.
- Design, produce and implement training programs to meet specific department/hotel needs.
- Establish a training library of books, videos, journals and resources to assist trainer and staff development.
- Prepare and administer the training calendar on a regular basis.
- Ensure all staff receive ongoing training in Marriott Global Training Programmes.
- Facilitate management training programs.
- Source and obtain specialist assistance to conduct training when needed.
- Monitor all training activities conducted on and off site.
- Evaluate training effectiveness by attending as many training sessions as possible.
- Liaise with educational ins...
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