Job Description

Wing helps small businesses, startups, executives, and enterprises streamline their operations by providing access to top-tier remote talent.

You’ll run classes and training sessions; assess competency; and loop feedback between Instructional Design and QA/OPS to keep content sharp.

Responsibilities

  • New-hire onboarding for Virtual Assistants: Run daily Google Meet classes covering Wing policies, professionalism, data privacy, security, time-tracking, and client etiquette.
  • Tool bootcamps: Live demos and walkthroughs for common client tools: Calendly, Calendar, Google Workspace, Slack, Zoom, ClickUp/Asana, CRM basics, Notion/Airtable; assign hands‑on tasks etc.
  • Client-readiness drills: Email/chat tone practice, communication style, meeting notes, task intake, follow-ups, and escalation paths; use Wing examples and templates.
  • SOP to action: Translate client SOPs into step‑by‑step checklists...

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