Training Supervisor

Description

Essential Functions and Responsibilities

• Training Delivery & Oversight
  • Supervise daily training operations, ensuring sessions are delivered effectively and consistently.
  • Facilitate product training workshops, refresher courses, and upskilling programs.
  • Monitor trainer performance and provide coaching to maintain high standards.
• Curriculum & Program Management
  • Collaborate with Training Managers and SMEs to update training materials based on product changes.
  • Ensure training content aligns with client requirements and organizational goals.
  • Track completion rates and ensure adherence to training schedules.
• Performance Monitoring
  • Evaluate training effectiveness through scorecards, assessments, and post‑training performance metrics.
  • Identify gaps in product knowledge and recommend corrective actions.
  • Provide regular...