Underwriter Support Specialist

Description

Combination of data entry, research, and administrative support duties.

• Ensure all customers/clients receive the highest level of service by answering inquiries and resolving issues, primarily through email and Monday Boards.
• Respond to basic inquiries from Brokers, agents, and customers/clients concerning a policy status or billing error.
• Ensure that all relevant requests are promptly addressed and accurate information is effectively communicated to the client.
• Ensure the accuracy of all updates made to client payment information, billing plans, effective date changes, and endorsement requests through both backend and frontend systems.

Requirements

• Bachelor's or College degree.
• IT graduates or related computer courses is an advantage.
• Critical decision-making skills.
• Good communication skills both written and verbal.
• Attention to detail.
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