Job Description
The Specialist, Operations Support is responsible managing a small team who is responsible for providing data management support, client reporting, trade processes, and problem resolution.
Essential Functions/Core Responsibilities
• Participate in the planning, development, implementation and support of operational activities
• Respond to customer questions and requests, resolve complaints, and escalate issues as needed
• Identify ways to streamline operational procedures between or within departments
• Coordinate rewards and recognitions and other employee engagement activities on the floor
Candidate Profile
• 2-4 years of experience with data analysis and preparation, including experience with medium to large data sets.
• Can provide actionable insights in improving business processes.
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