VTC Tech

VTC Technician

GDIT is looking for a VTC Technician who holds DOE Q or TS for a full-time position, located in Los Alamos

GDIT will provide NNSA (National Nuclear Security Administration) customers worldwide with Video Conferencing support consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer engagement support. GDIT will be the first point of contact for IT problem resolutions to help to increase user satisfaction, reduce resolution time, and consolidate and standardize remote and in-field customer support.

Position description

This position will be responsible for installing, fixing, and troubleshooting a wide variety of video display equipment to include cameras, microphones, audio and video display components. Provide standard operating procedures describing how to access and use video display systems.

Maintains and enhances customer services by organizing and evaluating service and delivery system...