Job Description
**Additional Information**
**Job Number** 26065517
**Job Category** Rooms & Guest Services Operations
**Location** W Osaka, 4-1-3 Minami Semba, Chuo-ku, Osaka, Japan, Japan, 542-0081
VIEW ON MAP (https://www.google.com/maps?q=W%20Osaka%2C%204-1-3%20Minami%20Semba%2C%20Chuo-ku%2C%20Osaka%2C%20Japan%2C%20Japan%2C%20542-0081)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest r...
**Job Number** 26065517
**Job Category** Rooms & Guest Services Operations
**Location** W Osaka, 4-1-3 Minami Semba, Chuo-ku, Osaka, Japan, Japan, 542-0081
VIEW ON MAP (https://www.google.com/maps?q=W%20Osaka%2C%204-1-3%20Minami%20Semba%2C%20Chuo-ku%2C%20Osaka%2C%20Japan%2C%20Japan%2C%20542-0081)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest r...
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