*Bilingual Customer Service Representative (Insurance) WTL, ON

Start Date: March 9, 2026 Bilingual Customer Service Representative (Insurance) Step into a dynamic bilingual customer service role at the heart of the group insurance sector. Enjoy a hybrid work model, varied inbound calls, full training, and the potential for a permanent position. Make a real impact in a supportive and fast-paced environment. What is in it for you: Hourly salary of $24.35. 6-month contract. Full-time position: 37.50 hours per week 9-week training: 8:00 AM 4:00 PM EST. Rotating shifts between 8 AM and 8 PM EST. In-office presence required from Tuesday to Thursday. Remote work available on Mondays and Fridays. Positions Requested: 15-22. Responsibilities: Handle approximately 50 inbound calls daily, assisting clients with inquiries related to group insurance plans. Deliver accurate, timely information on products and services in both English and French. Follow up on requests from internal and external clients with professionalism and empathy. Navigate mult...