Job Description
Bilingual Customer Service Representative Support the daily processing of insurance applications in a hybrid back-office role that combines administrative tasks, document review, and coordination with advisors. Ideal for bilingual candidates looking to grow in a structured environment and gain hands-on industry experience. What is in it for you: Hourly salary of $17.60. 7-month contract with the potential for permanent employment. Full-time position: 37.50 hours per week. Weekday schedule from 8:30 am to 4:30 pm. In-office presence required from Tuesday to Thursday. Remote work available on Mondays and Fridays. Responsibilities: Sort and prioritize incoming correspondence. Triage new insurance applications and documentation. Handle insurance carrier feed rejects promptly and accurately. Generate internal reports and maintain system records. Create new records in WealthServ as needed. Escalate issues to management when appropriate. Identify gaps and risks in documentation, ...
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