Job Description

Ready to grow your career from home? Your future begins here.

Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies.

We're hiring Bilingual Contact Center Agents to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today

What you will be doing:

  • Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience.
  • Collect important information to understand client needs and assess how the firm can help.

  • Listen empathetically to individuals and guide them to appropriate resources within or outside the firm.

  • Complete legal forms and manage records of customer interactions.

  • Schedule and coordinate consultations with legal experts.

  • Follow up with clients t...

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