Job Description

Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store’s operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. 

Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.

A Customer Service Team Lead’s responsibilities include:

  • Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
  • Creating a store environment members want to work in, and customers want to shop in.
  • Operating a cash register and manning the store’s customer servic...

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