Job Description

Australian Citizens residing in Australia only respond.

Essential criteria

  • Certified Salesforce Administrator with a minimum of 2 years experience within Salesforce eco-system.
  • Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
  • Experience in Data Loader, Service Cloud and other Salesforce tools.
  • Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution.
  • Excellent analytical, problem-solving skills, with attention to detail and quality.
  • Strong documentation and technical skills.

Desirable criteria

  • ITIL Foundation Certification and experience.
  • Experience with tools such as Jira and Confluence.
  • Strong understanding of Scrum/Agile methodologies.
  • Comfortable with new ways of thinking about accessi...

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