Job Description
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Update daily report accurately to account for productivity and surveys attainment.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
Job Requirements:
• At least 'A' levels qualification or equivalent.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.
Office: Novena
Contract Duration: 6 months
Working Days and Hours:
5 days work week acr...
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