Job Description

Assistant Customer Service Manager

An entry level manager, the assistant customer service manager (Asst. CSM) will effectively assist the Store Director and other assistant managers in their management duties and share responsibility for the store’s operation and performance. The assistant customer service manager directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled.
 
Job Responsibilities:

  • Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
  • Creating a store environment members want to work in and customer want to shop in.
  • Operating a cash register and manning store’s customer service counter.
  • Directing all operations on the front end of the grocery store.
  • Working directly with courtesy clerks and cashier/clerks, ensuring tea...

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