Job Description
We are seeking a proactive and highly proficient QAD ERP Support Analyst to join our distinguished IT team. The successful candidate will be entrusted with delivering expert technical and functional support for our QAD ERP system and associated supply chain software. This pivotal role centers on advanced troubleshooting, seamless installations, meticulous configurations, and strategic system upgrades. The objective is to ensure the operational integrity, continuity, and optimal efficiency of our manufacturing and supply chain operations.
Technical Support
- Deliver comprehensive, end-to-end technical support for the QAD product suite, encompassing installations, configurations, upgrades, and overarching system administration.
- Expertly diagnose and resolve complex software-related issues by applying rigorous root cause analysis and sophisticated troubleshooting methodologies to minimize operational downtime.
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