Job Description

1st Line IT Deskside Support Technician

Location: Chelmsford (Office-Based)
Hours: Full-time, Monday to Friday (08:00 - 16:00)
Salary: £28,000 per annum + Overtime/TOIL + Benefits
Driving Licence Required

Our client is seeking a proactive and technically capable 1st Line IT Deskside Support Technician to deliver front-line technical assistance to users across a range of operational sites. This is an office-based role in Chelmsford with occasional travel to other locations as needed.

About the Role

As a 1st Line Support Technician, you will be the first point of contact for technical issues—resolving incidents and service requests related to hardware, software, and connectivity. You’ll also provide in-person support for users at various client locations, including:

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Offices

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Courts

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Custody suites

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Other operational service sites

Support will include everyt...

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