Job Description
Job Title: 1st Line IT Support Engineer
Location: Chorley
Salary: £25,500 - £27,000
The Client
Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base.
The Role of Level IT Support Engineer
Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level
Providing 1st line technical support across our customer base via phone or email
Be responsible for both reactive and proactive maintenance activities
Contribute to IT projects when required
Follow agreed processes and procedures for the support team
Maintenance of all IT service documentation
Person Specification
One year's equivalent work experience within an IT Suppo...
Location: Chorley
Salary: £25,500 - £27,000
The Client
Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base.
The Role of Level IT Support Engineer
Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level
Providing 1st line technical support across our customer base via phone or email
Be responsible for both reactive and proactive maintenance activities
Contribute to IT projects when required
Follow agreed processes and procedures for the support team
Maintenance of all IT service documentation
Person Specification
One year's equivalent work experience within an IT Suppo...
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