Job Description
A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This is an exciting opportunity to work in a fast-paced, collaborative IT environment, providing essential technical support that keeps the business running smoothly.
Role Responsibilities
As part of a well-established IT department, you'll work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include:
Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft 365 applications.
Learning and supporting key internal business applications (full training provided).
Logging, managing and providing regular updates on incidents, especially those not resolved on first contact.
Supporting employee onboard...
Role Responsibilities
As part of a well-established IT department, you'll work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include:
Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft 365 applications.
Learning and supporting key internal business applications (full training provided).
Logging, managing and providing regular updates on incidents, especially those not resolved on first contact.
Supporting employee onboard...
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