1st Line Support Analyst

Job Advertisement: IT Support Analyst (1st Line Support)

Location: London, NW6 (On-Site)
Contract Type: Permanent, Full-Time
Salary: £25,
Hours: 8 AM - 5 PM

Are you passionate about technology and helping others? Join our dynamic IT team as an IT Support Analyst (1st Line Support)! This is an exciting opportunity to provide top-notch technical support in a professional corporate environment. You'll be the go-to person for our internal users, ensuring they have the tools they need to succeed.

Role Summary:

As an IT Support Analyst, you will be the primary point of contact for IT incidents and service requests. You'll provide 1st line support, troubleshooting a range of issues, and ensuring smooth operations across our Microsoft-centric technology stack. Plus, you'll get a chance to grow your skills with exposure to selected 2nd-line activities!

Key Responsibilitie...