Job Description

Role

Ready to Elevate Technical Support?

Join as a 1st Line Support Analyst and become the driving force behind delivering top-notch technical support to valued clients. This role is your opportunity to shine in a dynamic environment where your troubleshooting prowess and customer service skills will make a real impact.

Why Choose Us?

  • Answer calls promptly, providing timely triage to customer inquiries and service requests.
  • Skillfully classify and prioritise requests, ensuring swift escalation for complex issues.
  • Diagnose and resolve incidents, working closely with your tech-savvy team to provide effective solutions.
  • Why Choose this Company?

  • Join a team that values your technical and customer service skills.
  • Enhance your troubleshooting abilities and contribute to high first-time fix rates.
  • Be part of an organisation that values your growt...
  • Apply for this Position

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